Effective date: November 2025
Welcome to Candy Energy!
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit candyenergy.info or interact with our brand online.
1. Information We Collect
We may collect the following types of information:

• Personal details — such as your name, email address, and contact information when you subscribe, participate in promotions, or contact us.
• Usage data — including pages you visit, your browser type, IP address, and how you interact with our website.
• Purchase information — if you buy products through our website, we collect order details and payment information (securely processed via trusted payment partners).

2. How We Use Your Information
We use your data to:

• Process orders and deliver products.
• Communicate with you about updates, promotions, or new flavour launches.
• Improve our website, user experience, and customer service.
• Ensure compliance with Australian privacy and consumer laws.

3. Sharing Your Information
We do not sell your personal data.
We may share limited information with:

• Service providers that help us operate our website or deliver orders (e.g. couriers, payment processors).
• Legal authorities if required by law or to protect our rights.

4. Cookies
Our site uses cookies to personalise your browsing experience and analyse traffic. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We use secure servers and encryption to protect your information. While we take reasonable steps to safeguard your data, no online transmission is 100% secure.
6. Your Rights (Australia)
You may:

• Request access to your personal information.
• Ask us to correct or delete your data.
• Opt out of marketing emails at any time.

To make a request, contact us at [email protected].
7. Third-Party Links
Our site may contain links to other websites. We are not responsible for their privacy practices or content.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Candy Energy Australia Pty Ltd
55 Doody Street, Alexandria NSW 2015, Australia
📧 [email protected]
📞 +61 2 9023 2800